In class this week, I noticed a utilization of social media that seems very practical in our ever progression social world. When Alana came to speak, she invited questions via twitter from the class. This seems like a great, efficient use of social media in a practical sense.
So, by implementing this idea into the Snow Problem, we can thus make the process more efficient and effective. So, students will tweet about their experiences regarding the snow removal using a trending phrase such as #SUSnowProblem. In the NOC will be a computer with a real time update of all tweets with this phrase. It will log the amount of positive tweets vs. negative tweets. Also, we can implement a system wherein the users tweet certain key words in order to give feedback to the system admins. For example, if there is too much snow in some area, the user would tweet "#SUSnowProblem #snow here." From this tweet, assuming the user has GPS enabled will let the admins know exactly where and when the snow is building up and if the system is working as well as it should be.
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